The My e-Start project aims to equip disadvantaged adults with skills necessary for using the most common e-Government and e-Commerce services in their countries and ensuring a positive (first) e-experience as well as a sense of digital achievement. In order to establish the needs of these group, partners carried out research in each participating country (Austria, Bulgaria, Cyprus, Germany, and the UK), taking into account variations between countries and even within the countries themselves. This research aimed to identify what digital services are available in partner countries and how citizens can make use of them.
For more details please have a look at our research report.
A summary will be published in all partner languages in the next few days.